Frequently Asked Questions
Everything you need to know about bringing MadeThisEra quality into your home.
What is the typical shipping timeframe for furniture and decor?
Standard decor items typically ship within 3-5 business days. For larger furniture pieces, please allow 7-14 business days for processing and specialized freight delivery to ensure your items arrive in perfect condition.
Do you offer international shipping?
Currently, MadeThisEra ships to the contiguous United States, Canada, and select European countries. Shipping rates and delivery times vary based on your location and the size of the item.
What is your return policy for home goods?
We want you to love your space. If you are not satisfied, you can return most items within 30 days of delivery. Please note that items must be in their original packaging, and custom-made or final sale pieces are non-refundable.
Are your products sustainably sourced?
At MadeThisEra, we prioritize craftsmanship and the planet. We partner with artisans who use reclaimed woods, eco-friendly textiles, and low-VOC finishes whenever possible to ensure our products are safe for your home and the environment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For larger purchases, we also offer flexible financing options through Klarna and Affirm at checkout.
What should I do if my order arrives damaged?
Please inspect your delivery immediately. If you notice any damage, take photos of the item and the packaging, then contact our support team at [email protected] within 48 hours so we can arrange a replacement or refund.