Returns & Exchanges
At madethisera, we want you to love your home as much as we do, which is why we offer a 30-day return policy for most items in original condition. If your new home decor doesn't perfectly fit your space, we are here to help facilitate a smooth return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging to ensure they are protected during transit and remain eligible for a refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.